| 1.
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| Open the top cover and remove the print cartridge.
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| CAUTION:
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To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. Cover the print cartridge with a sheet of paper while it is outside of the product.
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| 2.
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| Use the green handle to lift the paper-access plate. Slowly pull the jammed paper out of the product. Do not tear the paper. If paper is difficult to remove, try clearing it from the tray area. See Clear jams from the trays.
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| 3.
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| Open Tray 1 and remove the envelope accessory cover. If paper is present, remove it.
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| 4.
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| Rotate the paper guide to check for additional jammed paper underneath. If jammed paper is present, remove it.
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| 5.
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| Replace the envelope accessory cover and close Tray 1.
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| 6.
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| Reinstall the print cartridge and close the top cover.
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| 7.
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| If a jam message persists, jammed paper is still in the product. Look for the jam in another location. See Jam locations.
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