HP Laserjet P4010 P4510
HP Laserjet P4010 P4510
HP Laserjet P4010 P4510
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HP LaserJet P4010 and P4510 Series Printers
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Jams
Jams
Jams
This section provides information about the following topics:
Common causes of jams
Jam locations
Clear jams
Jam recovery
HP Laserjet P4010 P4510 Jams
HP Laserjet P4010 P4510 > Jams
HP LaserJet P4010 and P4510 Series Printers
Trademark and Copyright Information
Product basics
Product comparison
HP LaserJet P4014 models
HP LaserJet P4015 models
HP LaserJet P4515 models
Features comparison
Product Walkaround
Front view
Rear view
Interface ports
Model and serial-number label location
Control panel
Control-panel layout
Use the control-panel menus
Use the menus
Show Me How menu
Retrieve Job menu
Information menu
Paper Handling menu
Configure Device menu
Printing submenu
Print Quality submenu
System Setup submenu
Stapler Stacker submenu
MBM-5 (multi-bin mailbox) submenu
I/O submenu
Resets submenu
Diagnostics menu
Service menu
Software for Windows
Supported operating systems for Windows
Supported printer drivers for Windows
HP Universal Print Driver (UPD)
UPD installation modes
Select the correct printer driver for Windows
Priority for print settings
Change printer-driver settings for Windows
Software installation types for Windows
Remove software for Windows
Supported utilities for Windows
HP Web Jetadmin
Embedded Web server
HP Easy Printer Care
Software for other operating systems
Use the product with Macintosh
Software for Macintosh
Supported operating systems for Macintosh
Supported printer drivers for Macintosh
Remove software from Macintosh operating systems
Priority for print settings for Macintosh
Change printer-driver settings for Macintosh
Software for Macintosh computers
HP Printer Utility
Open the HP Printer Utility
HP Printer Utility features
Supported utilities for Macintosh
Embedded Web server
Use features in the Macintosh printer driver
Print
Create and use printing presets in Macintosh
Resize documents or print on a custom paper size
Print a cover page
Use watermarks
Print multiple pages on one sheet of paper in Macintosh
Print on both sides of the page (duplex printing)
Set the stapling options
Store jobs
Use the Services menu
Connectivity
USB configuration
Connect the USB cable
Network configuration
Supported network protocols
Configure the network product
View or change network settings
Set or change the network password
Manually configure IPv4 TCP/IP parameters from the control panel
Manually configure IPv6 TCP/IP parameters from the control panel
Disable network protocols (optional)
Disable IPX/SPX, AppleTalk, or DLC/LLC
Link speed and duplex settings
Paper and print media
Understand paper and print media use
Supported paper and print media sizes
Custom paper sizes
Supported paper and print media types
Supported paper types for input options
Supported paper types for output options
Tray and bin capacity
Special paper or print media guidelines
Load trays
Paper orientation for loading trays
Load letterhead, preprinted, or prepunched paper
Load envelopes
Load Tray 1
Load Tray 2 or an optional 500-sheet tray
Load an optional 1,500-sheet tray
Configure trays
Configure a tray when loading paper
Configure a tray to match print job settings
Configure a tray by using the Paper Handling menu
Select the paper by source, type, or size
Source
Type and size
Use paper output options
Print to the top (standard) output bin
Print to the rear output bin
Print to the optional stacker or stapler/stacker
Print to the 5-bin mailbox
Use product features
Economy settings
EconoMode
Sleep delay
Set sleep delay
Disable or enable sleep mode
Wake time
Set the wake time
Staple documents
Use job storage features
Create a stored job
Print a stored job
Delete a stored job
Print tasks
Cancel a print job
Stop the current print job from the control panel
Stop the current print job from the software program
Use features in the Windows printer driver
Open the printer driver
Use printing shortcuts
Set paper and quality options
Set document effects
Set document finishing options
Set product output options
Set job storage options
Obtain support and product-status information
Set advanced printing options
Manage and maintain the product
Print the information and show-me-how pages
Use the HP Easy Printer Care software
Open the HP Easy Printer Care software
HP Easy Printer Care software sections
Use the embedded Web server
Open the embedded Web server by using a network connection
Embedded Web server sections
Use HP Web Jetadmin software
Use security features
IP Security
Secure the embedded Web server
Secure stored jobs
Lock the control panel menus
Lock the formatter cage
Manage supplies
Supplies life
Approximate print-cartridge replacement intervals
Manage the print cartridge
Print-cartridge storage
Use genuine HP print cartridges
HP policy on non-HP print cartridges
Print-cartridge authentication
HP fraud hotline and Web site
Replace supplies and parts
Supply replacement guidelines
Change the print cartridge
Load staples
Perform preventive maintenance
Reset the maintenance-kit counter
Install memory, internal USB devices, and external print server cards
Overview
Install memory
Install product memory
Check DIMM installation
Save resources (permanent resources)
Enable memory for Windows
Install internal USB devices
Install HP Jetdirect print server cards
Install an HP Jetdirect print server card
Remove an HP Jetdirect print server card
Clean the product
Clean the exterior
Clean the paper path
Upgrade the firmware
Determine the current firmware version
Download new firmware from the HP Web site
Transfer the new firmware to the product
Use FTP to upload the firmware through a browser
Use FTP to upgrade the firmware on a network connection
Use HP Web Jetadmin to upgrade the firmware
Use Microsoft Windows commands to upgrade the firmware
Upgrade the HP Jetdirect firmware
Solve problems
Solve general problems
Troubleshooting checklist
Factors that affect product performance
Restore factory settings
Interpret control-panel messages
Control-panel message types
Control-panel messages
Jams
Common causes of jams
Jam locations
Clear jams
Clear jams from the top-cover and print-cartridge areas
Clear jams from the optional envelope feeder
Clear jams from the trays
Clear jams from Tray 1
Clear jams from Tray 2 or an optional 500-sheet tray
Clear jams from the optional 1,500-sheet tray
Clear jams from the optional duplexer
Clear jams from the fuser area
Clear jams from the output areas
Clear jams from the rear output bin
Clear jams from the optional stacker or stapler/stacker
Clear paper jams from the optional stacker or stapler/stacker
Clear staple jams from the optional stapler/stacker
Clear jams from the optional 5-bin mailbox
Jam recovery
Solve print-quality problems
Print-quality problems associated with paper
Print-quality problems associated with the environment
Print-quality problems associated with jams
Image defect examples
Solve performance problems
Solve connectivity problems
Solve direct-connect problems
Solve network problems
Solve common Windows problems
Solve common Macintosh problems
Solve Linux problems
Appendix A Supplies and accessories
Order parts, accessories, and supplies
Order directly from HP
Order through service or support providers
Order directly through the HP Easy Printer Care software
Part numbers
Paper-handling accessories
Print cartridges
Maintenance kits
Memory
Cables and interfaces
Paper
Appendix B Service and support
Hewlett-Packard limited warranty statement
Print cartridge limited warranty statement
Customer self-repair warranty service
Customer support
HP maintenance agreements
On-site service agreements
Next-day on-site service
Weekly (volume) on-site service
Repacking the device
Extended warranty
Appendix C Specifications
Physical specifications
Electrical specifications
Acoustic specifications
Operating environment
Appendix D Regulatory information
FCC regulations
Environmental product stewardship program
Protecting the environment
Ozone production
Power consumption
Toner consumption
Paper use
Plastics
HP LaserJet print supplies
Return and recycling instructions
United States and Puerto Rico
Multiple returns (more than one cartridge)
Single returns
Shipping
Non-U.S. returns
Paper
Material restrictions
Disposal of waste equipment by users in private households in the European Union
Material Safety Data Sheet (MSDS)
For more information
Declaration of conformity
Declaration of conformity
Safety statements
Laser safety
Canadian DOC regulations
VCCI statement (Japan)
Power cord statement (Japan)
EMI statement (Korea)
Laser statement for Finland
Substances Table (China)
Using accessibility shortcut keys in the Help Viewer
Using the HTML Help Viewer
HP Laserjet P4010 P4510
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