| 10.94.YY REMOVE SHIPPING LOCKS FROM CARTRIDGE <AREA>
|
For help press 
|
|
| At least one shipping lock is installed.
|
|
| 1.
|
|
| 2.
|
| Pull the tape and then remove the print cartridge.
|
|
| 3.
|
| Remove the orange tabs from the print cartridge.
|
|
| 4.
|
| Remove the plastic insert and foam from the print cartridge area.
|
|
| 5.
|
| Reinsert the print cartridge and then close the top cover.
|
|
|
| 10.XX.YY SUPPLY MEMORY ERROR
|
| For help press
|
|
| An error has occurred in one or more of the product’s supplies. Values of XX and YY are listed below:
|
| XX00 = memory is defective
|
|
| 1.
|
| Turn the product off and then on to clear the message.
|
|
| 2.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
| 11.<XX> INTERNAL CLOCK ERROR
|
|
| The real time clock has experienced an error.
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|
| Printing can continue, but a prompt will appear every time the product is turned on. To resolve the issue, contact an HP-authorized service or support provider.
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|
|
|
| The external device sent a warning.
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|
|
| 13.JJ.NT JAM IN <LOCATION>
|
|
| A jam has occurred in the specified location.
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|
| Remove jammed paper from the specified location.
|
| If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider.
|
|
| 13.JJ.NT JAM INSIDE <LOCATION>
|
|
| A jam has occurred in the specified location.
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|
| Remove jammed paper from the specified location.
|
| If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider.
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|
| 13.JJ.NT PAPER JAM OPEN INPUT TRAYS
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|
| A jam has occurred in an input tray.
|
|
| 1.
|
|
| 2.
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| Remove the print cartridge and any paper.
|
|
| 3.
|
| Reinstall the print cartridge and close the top cover.
|
|
| 4.
|
|
|
| For help press
|
|
| The data (dense text, rules, raster or vector graphics) sent to the product was too complex.
|
|
| 1.
|
| Press OK to print the transferred data (some data might be lost).
|
|
| 2.
|
| If this message appears often, simplify the print job or install additional memory.
|
|
|
|
|
| Too much data was sent to the EIO card in the specified slot [X]. An improper communications protocol might be in use.
|
| Note: EIO 0 is reserved for the HP Jetdirect embedded print server.
|
|
| 1.
|
| Press OK to clear the message. (The job will not be printed.)
|
|
| 2.
|
| Check the host configuration. If the message persists, contact an HP-authorized service or support provider.
|
|
|
| 22 EMBEDDED I/O BUFFER OVERFLOW
|
|
| Too much data was sent to the product’s internal HP Jetdirect.
|
|
| Press OK to continue printing. Some data may be lost.
|
|
| 22 USB I/O BUFFER OVERFLOW
|
|
| Too much data was sent to the USB port.
|
|
| Press OK to clear the error message. (The job will not be printed.)
|
|
| 40 EIO X BAD TRANSMISSION
|
|
| The connection has been broken between the product and the EIO card in the specified slot [X].
|
| Note: EIO 0 is reserved for the HP Jetdirect embedded print server.
|
|
| Press OK to clear the error message and continue printing.
|
|
| 40 EMBEDDED I/O BAD TRANSMISSION
|
|
| The connection has been broken between the product and HP Jetdirect print server.
|
|
| Press OK to clear the error message and continue printing.
|
|
| 41.3 UNEXPECTED SIZE IN TRAY
|
| For help press
|
| LOAD TRAY XX [TYPE] [SIZE]
|
| To use another tray press OK
|
|
| This is typically caused if two or more sheets stick together in the product or if the tray is not properly adjusted.
|
|
| 1.
|
| Reload the tray with the correct paper size.
|
|
| 2.
|
| Make sure the paper size that is specified in the software program, the printer driver, and the control panel are all the same.
|
|
| 3.
|
| Press OK to scroll to TRAY XX SIZE=. Reconfigure the size in a tray so that the product will use a tray that contains the size required for the print job.
|
|
| 4.
|
| If the error does not clear, turn the product off and then on.
|
|
| 5.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
| For help press
|
|
| A temporary printing error occurred.
|
|
| 1.
|
| Press OK. The page containing the error automatically reprints if jam recovery is enabled.
|
|
| 2.
|
| Turn the product off and then on.
|
|
| 3.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
| To continue turn off then on
|
|
| A critical firmware error has occurred.
|
| This error could be caused by several external influences that are not directly related to the product hardware or firmware:
|
| ●
|
| The computer operating system
|
|
| ●
|
|
| ●
|
|
| ●
|
|
| ●
|
|
| To help isolate the cause of the problem, identify the actions you were performing before the error occurred.
|
|
| 1.
|
| Turn the product off, leave it off for 20 minutes, and then turn it on.
|
|
| 2.
|
| If you can isolate the cause of the error to an external influence, try to resolve the problem by repairing the external component.
|
|
| 3.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
| For help press
|
|
| A fuser error has occurred.
|
|
| 1.
|
| Turn the product off and then on.
|
|
| 2.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
| For help press
|
| To continue turn off then on
|
|
| A temporary printing error occurred.
|
|
| 1.
|
| Turn the product off and then on.
|
|
| 2.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
| For help press
|
| To continue turn off then on
|
|
| A temporary printing error occurred.
|
|
| 1.
|
| Turn the product off and then on.
|
|
| 2.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
| 53.XY.ZZ CHECK RAM DIMM SLOT <X>
|
|
| There is a problem with the product memory. The DIMM that caused the error will not be used.
|
| Values of X and Y are as follows:
|
| ●
|
| X = DIMM type, 0 = ROM, 1 = RAM
|
|
| ●
|
| Y = DIMM location, 0 = Internal memory (ROM or RAM), 1 = DIMM slot 1
|
|
|
| Press OK to continue if you are prompted.
|
| If the message continues, you might need to replace the specified DIMM. Turn the product off, and then replace the DIMM that caused the error.
|
|
| To continue turn off then on
|
|
| This message is typically related to a sensor issue.
|
|
| Turn the product off and then on.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
| 55.XX.YY DC CONTROLLER ERROR
|
| For help press
|
| 55.XX.YY DC CONTROLLER ERROR
|
| To continue turn off then on
|
|
| A temporary printing error occurred.
|
|
| 1.
|
| Turn the product off and then on.
|
|
| 2.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
| For help press
|
| To continue turn off then on
|
|
| A temporary printing error occurred as a result of an incorrect input or output request.
|
|
| 1.
|
| Turn the product off and then on.
|
|
| 2.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
| For help press
|
| To continue turn off then on
|
|
| A temporary printing error occurred in one of the product fans.
|
|
| 1.
|
| Turn the product off and then on.
|
|
| 2.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
| For help press
|
| To continue turn off then on
|
|
| A product error has occurred where a memory tag CPU error was detected, or there is a problem with the air sensor or power supply.
|
|
| To resolve problems with the power supply:
|
| 1.
|
| Remove the product from any UPS supplies, additional power supplies, or power strips. Plug the product into a wall outlet and see if this resolves the problem.
|
|
| 2.
|
| If the product is already plugged into a wall outlet, try another power source in the building that is independent of the one currently being used.
|
|
| The line voltage and current source at the product location might need to be inspected to ensure that they meet the electrical specifications for the product.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
| For help press
|
| To continue turn off then on
|
|
| A temporary printing error occurred.
|
|
| 1.
|
| Turn the product off and then on.
|
|
| 2.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
|
|
| An error has occurred while the product was attempting to lift the tray designated by X.
|
|
| 1.
|
| Open the tray and remove the paper.
|
|
| 2.
|
| Open the guides and look for any torn pieces of paper or foreign objects inside the tray.
|
|
| 3.
|
| Replace the paper and close the tray.
|
|
| 4.
|
| Turn the product off and then on.
|
|
| 5.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
| To continue turn off then on
|
|
| This message indicates that no system was found. The product software system is corrupt.
|
|
| 1.
|
| Turn the product off and then on.
|
|
| 2.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
| 65.XY.ZZ OUTPUT DEVICE DISCONNECTED
|
| For help press
|
|
| An output device was removed while the product was turned on.
|
|
| To continue printing, you must do one of the following:
|
| ●
|
| Reconnect the output device.
|
|
| ●
|
| Turn the product off and then on.
|
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
| 66.XY.ZZ INPUT DEVICE ERROR
|
| For help press
|
| 66.XY.ZZ INPUT DEVICE ERROR
|
| Check cables and turn off then on
|
|
| The external paper-handling controller has detected a problem.
|
|
| Check the cables, and then turn the product off and then on.
|
|
| 66.XY.ZZ INPUT DEVICE FAILURE
|
| For help press
|
| 66.XY.ZZ INPUT DEVICE FAILURE
|
| Check cables and turn off then on
|
|
| An error occurred in an external paper-handling accessory.
|
|
| 1.
|
|
| 2.
|
| Check that the accessory is properly seated on and connected to the product, without any gaps between the product and the accessory. If the accessory uses cables, disconnect and reconnect them.
|
|
| 3.
|
|
| 4.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
| 66.XY.ZZ OUTPUT DEVICE ERROR
|
| For help press
|
| 66.XY.ZZ OUTPUT DEVICE ERROR
|
| Check cables and turn off then on
|
|
| The external paper-handling controller has detected a problem.
|
|
| Check the cables, and then turn the product off and then on.
|
|
| 66.XY.ZZ OUTPUT DEVICE FAILURE
|
| For help press
|
| 66.XY.ZZ OUTPUT DEVICE FAILURE
|
| Turn off, check connection, turn on
|
|
| An error occurred in an external paper-handling accessory.
|
|
| 1.
|
|
| 2.
|
| Check that the accessory is properly seated on and connected to the product, without any gaps between the product and the accessory. If the accessory uses cables, disconnect and reconnect them.
|
|
| 3.
|
|
| 4.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
| For help press
|
| Check cables and turn off then on
|
|
| The external paper-handling controller has detected a problem.
|
|
| Check the cables, and then turn the product off and then on.
|
|
| 68.X PERMANENT STORAGE FULL
|
| For help press
|
| 68.X PERMANENT STORAGE FULL
|
|
| The permanent storage is full. Some settings might have been reset to the factory defaults.
|
|
| 1.
|
| If the error does not clear, turn the product off and then on.
|
|
| 2.
|
| Print a configuration page and check the product settings to determine which values have changed.
|
|
| 3.
|
Turn the product off, then press and hold Menu  while turning the product on to clean up permanent storage.
|
|
| 4.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
| 68.X PERMANENT STORAGE WRITE FAIL
|
|
| The storage device is failing to write. Printing can continue, but there might be some unexpected behaviors because an error occurred in permanent storage.
|
|
| If the error does not clear, turn the product off then on. If the message persists, contact an HP-authorized service or support provider.
|
|
| 68.X STORAGE ERROR SETTINGS CHANGED
|
| For help press
|
| 68.X STORAGE ERROR SETTINGS CHANGED
|
|
| An error occurred in the product permanent storage and one or more product settings has been reset to its factory default.
|
|
| Press OK to resume printing.
|
| Print a configuration page and check the product settings to determine which values have changed.
|
| If the error does not clear, turn the product off and then on. If the message persists, contact an HP-authorized service or support provider.
|
|
| For help press
|
|
| A printing error occurred.
|
|
| 1.
|
| Turn the product off and then on.
|
|
| 2.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
| To continue turn off then on
|
|
| The product detected a critical hardware error.
|
|
| 1.
|
Press the stop button  to clear the print job from the product memory. Turn the product off and then on.
|
|
| 2.
|
| Try printing a job from a different program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain program or print job, contact the software vendor for assistance.
|
|
| If the message persists with different programs and print jobs, try these steps.
|
| 1.
|
|
| 2.
|
| Disconnect all cables to the product that connect it to the network or computer.
|
|
| 3.
|
| Remove all the memory DIMMs or third-party DIMMs from the product. Then reinstall the memory DIMM.
|
|
| 4.
|
| Remove the EIO device from the product.
|
|
| 5.
|
|
| If the error no longer exists, follow these steps.
|
| 1.
|
| Install the DIMM and EIO device one at a time, making sure to turn the product off and then on as you install each device.
|
|
| 2.
|
| Replace the DIMM or EIO device if you determine that it causes the error.
|
|
| 3.
|
| Reconnect all cables that connect the product to the network or computer.
|
|
|
|
|
| The EIO accessory card in slot [X] has encountered a critical error.
|
|
| 1.
|
| Turn the product off and then on.
|
|
| 2.
|
| Turn the product off, reseat the EIO accessory in slot [X], and then turn the product on.
|
|
| 3.
|
| Turn the product off, remove the EIO accessory from slot [X], install it in a different EIO slot, and then turn the product on.
|
|
| 4.
|
| Replace the EIO accessory in slot [X].
|
|
|
| 8X.YYYY EMBEDDED JETDIRECT ERROR
|
|
| The embedded HP Jetdirect print server has encountered a critical error.
|
|
| 1.
|
| Turn the product off and then on.
|
|
| 2.
|
| If the message persists, contact an HP-authorized service or support provider.
|
|
|
|
|
| The product control-panel function you are trying to use has been locked to prevent unauthorized access.
|
|
| See your network administrator.
|
|
| ACTION NOT CURRENTLY AVAILABLE FOR TRAY X
|
| Tray size cannot be ANY SIZE/ANY CUSTOM
|
|
| Duplexing is not available when the tray size is set to ANY SIZE or ANY CUSTOM.
|
|
| 1.
|
| Press Menu .
|
|
| 2.
|
Press the down arrow  to highlight PAPER HANDLING, and then press OK.
|
|
| 3.
|
| Press the down arrow to highlight the specified tray, and then press OK.
|
|
| 4.
|
| Change the selected tray’s size and type settings.
|
|
|
| For help press
|
|
| The optional duplexer is not properly connected to the product.
|
|
| 1.
|
| Make sure that you are using the right-angle power cord that came with the product.
|
|
| 2.
|
| Try removing and reinstalling the optional duplexer. Then turn the product off and then on.
|
|
|
| BAD ENVELOPE FEEDER CONNECTION
|
|
| The optional envelope feeder is not connected properly to the product.
|
|
| Try removing and reinstalling the optional envelope feeder. Then, turn the product off and then on.
|
|
| BAD OPTIONAL TRAY CONNECTION
|
|
| An optional tray is not connected correctly.
|
|
| Remove the product from the tray, and reinstall it. Then, turn the product off and then on.
|
|
|
|
| The product is canceling a job. The message continues while the job is stopped, the paper path is cleared, and any remaining incoming data on the active data channel is received and discarded.
|
|
|
| CANNOT DUPLEX CLOSE REAR DOOR
|
| For help press
|
|
| The rear door must be closed to duplex.
|
|
|
|
|
| The product is checking for possible jams or paper that was not cleared from the product.
|
|
|
|
|
| The product is checking for possible jams or paper that was not cleared from the product.
|
|
|
| CHOSEN PERSONALITY NOT AVAILABLE
|
|
| The product received a request for a personality (product language) that does not exist. The print job is canceled.
|
|
| Print the job using a printer driver for a different product language, or add the requested language to the product (if available).
|
| To see a list of available personalities, print a configuration page.
|
|
| CLEANING DISK <X> % COMPLETE
|
| CLEANING DISK <X> % COMPLETE
|
| For help press
|
|
| The storage device is being sanitized or cleaned. Do not turn off. Product functions are unavailable. The product automatically turns off then on when finished.
|
|
|
|
|
| You have attempted to create or process a cleaning page when a duplexer is present and the rear door is closed.
|
|
| Open the rear output bin to begin creating or processing the cleaning page.
|
|
|
|
| The product is performing an automatic cleaning.
|
|
|
|
|
| The product is clearing the event log.
|
|
|
|
|
| The product jammed or was turned on and paper was detected in a wrong location. The product is automatically attempting to eject the pages.
|
|
| Wait for the product to finish trying to clear the pages. If it cannot, a jam message will appear on the control panel display.
|
|
| CODE CRC ERROR SEND FULL RFU ON <X> PORT
|
|
| An error occurred during a firmware upgrade.
|
|
| Contact an HP-authorized service or support provider.
|
|
| CORRUPT FIRMWARE IN EXTERNAL ACCESSORY
|
| For help press
|
|
| The product detected corrupt firmware in an input or output accessory.
|
|
| Printing can continue, but jams might occur. To view instructions for upgrading the firmware and to download the firmware upgrade, see Upgrade the firmware.
|
|
| To print last page press OK
|
|
| The product is waiting for the command to print (such as waiting for a form feed, or when the print job is paused).
|
|
|
| DATE/TIME=YYYY/MMMM/DD HH:MM
|
| To skip press .
|
|
| The current date and time.
|
|
| Set the date and time or press the stop button to skip.
|
|
|
|
| Product is deleting a stored job.
|
|
|
| DUPLEXER ERROR REMOVE DUPLEXER
|
| Install duplexer with power off
|
|
| The optional duplexer has an error.
|
|
| Turn off the product and reattach the optional duplexer. (Any print jobs at the product might be lost.)
|
|
| EIO <X> DISK NOT FUNCTIONAL
|
| For help press
|
|
| The EIO disk in slot X is not working correctly.
|
|
| 1.
|
|
| 2.
|
| Make sure the EIO disk is inserted correctly and securely fastened.
|
|
| 3.
|
| If the control panel message continues to appear, the optional hard disk needs to be replaced.
|
|
|
|
|
| The disk accessory in EIO slot [X] is initializing.
|
|
|
|
|
| The specified device has failed.
|
|
|
| EIO FILE OPERATION FAILED
|
|
| A command attempted an illogical operation.
|
|
|
|
|
| The specified file system is full and cannot be written to.
|
|
|
|
|
| The file system cannot be written to.
|
|
|
| Envelope Feeder [Type] [Size]
|
| To change size or type press OK
|
| For help press
|
|
| Current size and type of tray.
|
|
To accept the size and type, press the back arrow  .
|
| To change settings, press OK.
|
|
|
|
| The envelope feeder is empty.
|
|
| Load envelopes in the envelope feeder.
|
|
|
|
| You are attempting to view an empty event log by selecting SHOW EVENT LOG from the control panel.
|
|
|
|
|
| The wrong PIN number was entered.
|
|
|
| INFLATE FAILURE SEND FULL RFU ON <X> PORT
|
|
| An error occurred during a firmware upgrade.
|
|
| Contact an HP-authorized service or support provider.
|
|
|
|
| Individual tasks are being initialized.
|
|
|
| INSERT OR CLOSE TRAY <XX>
|
| For help press
|
|
| The specified tray is open or missing.
|
|
| Insert or close the tray for printing to continue.
|
|
| For help press
|
|
| The print cartridge is missing and must be reinstalled for printing to continue.
|
|
|
| INSUFFICIENT MEMORY TO LOAD FONTS/DATA
|
| For help press
|
|
| The product received more data than can fit in its available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics.
|
|
| Press OK to print the transferred data (some data might be lost).
|
| To solve this problem, simplify the print job or install additional memory.
|
|
| INTERNAL DISK CANNOT BE WRITTEN TO
|
|
| The device cannot be written to.
|
|
|
| INTERNAL DISK DEVICE FAILURE
|
|
| The specified device has failed.
|
|
|
| INTERNAL DISK FILE OPERATION FAILED
|
|
| A command attempted an illogical operation.
|
|
|
| INTERNAL DISK FILE SYSTEM IS FULL
|
|
| The specified file system is full and cannot be written to.
|
|
|
| INTERNAL DISK NOT FUNCTIONAL
|
|
| The internal disk is not working correctly.
|
|
| Contact an HP-authorized service or support provider.
|
|
| INTERNAL DISK SPINNING UP
|
|
| The internal disk is spinning up its platter. Jobs that require disk access must wait.
|
|
|
| LOAD ENVELOPE FEEDER [TYPE] [SIZE]
|
| For help press
|
|
| The envelope feeder is empty.
|
|
| Load the envelope feeder.
|
| If paper is already in the envelope feeder, press OK to print.
|
| To use another tray, remove paper from the envelope feeder, and then press OK to continue.
|
|
| LOAD ENVELOPE FEEDER [TYPE] [SIZE]
|
| To use another tray press OK
|
| LOAD ENVELOPE FEEDER [TYPE] [SIZE]
|
| For help press
|
|
| The envelope feeder is empty.
|
|
| Load the envelope feeder.
|
| If paper is already in the envelope feeder, press OK to print.
|
| To use another tray, remove paper from the envelope feeder, and then press OK to print.
|
|
| LOAD TRAY 1 [TYPE] [SIZE]
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| LOAD TRAY 1 [TYPE] [SIZE]
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| For help press
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| Load Tray 1 with the requested paper.
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| If the paper is already in the Tray 1, press the help button , and then press OK to print.
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| To use another tray, remove paper from Tray 1, and then press OK to continue.
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| LOAD TRAY 1 [TYPE] [SIZE]
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| To use another tray press OK
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| LOAD TRAY 1 [TYPE] [SIZE]
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| For help press
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| Tray 1 is empty and other trays are available.
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| Press OK to use another tray.
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| To use Tray 1, load it with the requested paper.
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| If the paper is already in the Tray 1, press the help button , and then press OK to print.
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| To use another tray, remove paper from Tray 1, and then press OK to use another tray.
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| LOAD TRAY <XX> [TYPE] [SIZE]
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| For help press
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| The indicated tray is configured for a specific type and size of paper needed by a print job, but the tray is empty. All other trays are also empty.
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| Load the requested paper in the tray that is indicated.
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| LOAD TRAY <XX> [TYPE] [SIZE]
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| To use another tray press OK
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| LOAD TRAY <XX> [TYPE] [SIZE]
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| For help press
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| A job is sent that requires a specific type and size that is not available in the tray that is indicated.
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| Press OK to use a type and size that are available in another tray.
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| For help press
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| The optional bin is in the up position.
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| MANUALLY FEED [TYPE] [SIZE]
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| The product is waiting for paper to be loaded in Tray 1 for manual feed.
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| If paper is already in the Tray 1, press the help button , and then press OK to print.
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| To use another tray, remove paper from Tray 1, and then press OK.
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| MANUALLY FEED [TYPE] [SIZE]
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| MANUALLY FEED [TYPE] [SIZE]
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| For help press
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| The product is waiting for paper to be loaded in Tray 1 for manual feed.
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| Load the requested paper into Tray 1 and press OK.
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| MANUALLY FEED [TYPE] [SIZE]
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| To use another tray press OK
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| MANUALLY FEED [TYPE] [SIZE]
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| For help press
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| The product is waiting for paper to be loaded in Tray 1 for manual feed.
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| Press OK to use a type and size that are available in another tray.
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| MANUALLY FEED OUTPUT STACK
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| Then press OK to print second sides
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| The first side of a manual duplex job has been printed and the product is waiting for you to insert the output stack to complete the second side.
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| 1.
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| Load the output stack into Tray 1, maintaining the same orientation with printed side down.
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| 2.
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| To continue printing, press OK.
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| The stop button was pressed, but there is no active job or buffered data to cancel.
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| The message is displayed for approximately 2 seconds before the product returns to the ready state.
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| The product has detected that the print cartridge is not a genuine HP supply.
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| If you believe you purchased a genuine HP supply, call the HP fraud hotline
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| Any product repair required as a result of using non-HP supplies or unauthorized supplies is not covered under the product warranty.
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| To continue printing, press OK.
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| For help press
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| The product has detected that the print cartridge is not a genuine HP supply.
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| If you believe you purchased a genuine HP supply, call the HP fraud hotline.
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| Any product repair required as a result of using non-HP supplies or unauthorized supplies is not covered under the product warranty.
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| To continue printing, press OK.
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| Remove all paper from bin
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| The output bin is full, and printing cannot continue.
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| Empty the bin so that the current print job can finish.
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| Remove all paper from bin
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| The output bin is full, but it is not needed for the current print job.
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| Empty the bin before sending a job to that bin.
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| PAPER WRAPPED AROUND FUSER
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| For help press
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| A jam has occurred because paper has wrapped around the fuser.
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| CAUTION:
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The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it.
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| Remove the rear output bin.
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| Press the blue tabs to remove the fuser.
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| 4.
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| 5.
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| Reinstall the fuser and the rear output bin.
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| 6.
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| PERFORM PRINTER MAINTENANCE
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| For help press
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| The product is due for regular maintenance.
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| Contact your service representative to schedule maintenance. Continue printing until maintenance is performed.
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| Firmware is being upgraded.
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| The product is going offline.
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| The product is printing an engine test page.
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| The specified device has failed.
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| RAM DISK FILE SYSTEM IS FULL
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| The specified file system is full and cannot be written to.
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| RAM DISK IS WRITE PROTECTED
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| The device cannot be written to.
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| RAM DISK OPERATION FAILED
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| A command attempted an illogical operation.
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| The duplexer has been removed.
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| For help press
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| The print cartridge has reached the end of life.
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| For help press
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| The cartridge has reached the low threshold.
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| Order a new cartridge. To continue printing press OK.
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| The stapler is out of staples.
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| Press OK to continue without stapling.
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| The stapler is out of staples.
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| Press OK to continue without stapling.
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| Request accepted please wait
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| The request to print an internal page is waiting to print.
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| Wait for the current job to finishing printing.
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| Restoring factory settings
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| Factory settings are being restored.
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| The specific settings are being restored.
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| RFU LOAD ERROR SEND FULL RFU ON <X> PORT
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| An error occurred during a firmware upgrade.
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| Contact an HP-authorized service or support provider.
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| The specified device has failed.
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| ROM DISK FILE OPERATION FAILED
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| A command attempted an illogical operation.
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| ROM DISK FILE SYSTEM IS FULL
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| The specified file system is full and cannot be written to.
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| ROM DISK IS WRITE PROTECTED
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| The device cannot be written to.
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| SANITIZING DISK <X>% COMPLETE
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| CLEANING DISK <X>% COMPLETE
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| For help press
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| A hard disk is being sanitized.
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| SIZE MISMATCH IN TRAY <XX>
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| For help press
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| The tray indicated is loaded with a different size of paper than the size configured for the tray.
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| Load the tray with the size configured for the tray.
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| Make sure that the guides are positioned correctly in the specified tray. Printing can continue from other trays.
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| The product is in Sleep mode.
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| For help press
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| Fewer than 70 staples remain in the optional stapler/stacker cartridge. Printing continues until the cartridge runs out of staples.
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| Replace the staple cartridge. For information about replacing the staple cartridge, see Load staples.
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| SUPPORTED HOST USB DEVICE DETECTED BUT INACCESSIBLE
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| For help press
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| A USB device has been detected. The product does not support plug and play operation.
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| Turn the product off and then on, but do not unplug the USB device.
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| TOO MANY PAGES IN JOB TO FINISH
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| For help press
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| The finishing device received too many pages to perform finishing. Pages will eject without finishing.
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| Reduce the number of pages.
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| TOO MANY PAGES IN JOB TO STAPLE
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| For help press
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| The maximum number of sheets the stapler can staple is 15. The print job finishes printing but is not stapled.
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| For print jobs that have more than 15 pages, staple them manually.
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| For help press
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| Too many pages were sent with the job. Binding cannot be completed.
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| Reduce the number of pages.
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| You have installed more optional trays than the product supports.
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| The product can accept up to four optional 500-sheet trays, or it can accept one optional 1,500-sheet tray and up to three optional 500-sheet trays, for a total of up to four optional trays.
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| Remove one of the optional trays.
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| To change size or type press OK
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| To accept settings press
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| This message states the current type and size configuration of the paper tray, and allows you to change the configuration.
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| To change the paper size or type press OK while the message is present. To clear the message, press the back arrow while the message is present.
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| ●
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| Set size and type to ANY if the tray is used frequently for different sizes or types.
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| ●
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| Set size and type to a specific setting if printing with only one type of paper.
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| For help press
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| The tray cannot feed paper to the product because tray [X] is open and must be closed for printing to continue.
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| Check the trays and close any that are open.
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| Memory or file system failures would not allow a mopy job to occur. Only one copy will be produced.
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| Correct the error and then try again to store the job.
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| The print job named cannot be stored due to a memory, disk, or configuration problem.
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| Correct the error and then try again to store the job.
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| UNSUPPORTED HOST USB DEVICE DETECTED
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| An unsupported USB device has been inserted into a USB port.
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| The product cannot use the USB device. Remove the device.
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| USB HUBS NOT FULLY SUPPORTED
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| For help press
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| The product does not meet the power requirement of the USB hub.
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| Some operations may not work properly.
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| USB STORAGE DEVICE FAILURE
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| The specified device has failed.
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| USB STORAGE FILE OPERATION FAILED
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| A command attempted an illogical operation.
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| USB STORAGE FILE SYSTEM IS FULL
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| The specified file system is full and cannot be written to.
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| USB STORAGE IS WRITE PROTECTED
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| The device cannot be written to.
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| USE TRAY <XX> [TYPE] [SIZE]
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To change press  /.
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| The product did not detect the type and size of paper requested. The message shows the most likely type and size available and the tray in which they are available.
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| Press OK to accept the values in the message, or press the up or down arrow / to scroll through the available choices.
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| Wait for printer to reinitialize
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| This message can appear for a variety of reasons:
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| ●
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| The RAM DISK settings changed before the product restarted.
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| ●
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| The product is restarting after changing external device modes.
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| ●
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| You have exited the DIAGNOSTICS menu.
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| ●
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| A new formatter has been installed with an old product, or a new product has been installed with an old formatter.
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| WAITING FOR TRAY <XX> TO LIFT
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| The specified tray is in the process of lifting the paper to the top of the tray for proper feeding.
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| The product is coming out of sleep mode. Printing will continue as soon as it is done.
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