When you open the software, this is the first page that appears.
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To return to this page from any tab, click My HP Printers in the left side of the window.
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Devices list: Shows the products that you can select.
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The product information appears either in list form or as icons, depending on the setting for the View as option.
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The information on this tab includes current alerts for the product.
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If you click a product in the list, the HP Easy Printer Care opens the Overview tab for that product.
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Provides a list of all the HP products that support HP Easy Printer Care software.
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Find Other Printers window
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Add more products to the My HP Printers list
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Click the Find Other Printers link in the Devices list to open the Find Other Printers window. The Find Other Printers window provides a utility that detects other network printers so that you can add them to the My HP Printers list and then monitor those products from your computer.
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Contains basic status information for the device
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Device Status section: This section shows product-identification information and the product status. It indicates product-alert conditions, such as an empty print cartridge. After you correct a problem with the product, click the refresh button in the upper-right corner of the window to update the status.
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Supplies Status section: Shows detailed supplies status, such as the percentage of toner remaining in the print cartridge and the status of the paper that is loaded in each tray.
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Supplies Details link: Opens the supplies status page to view more detailed information about product supplies, ordering information, and recycling information.
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Provides links to support information
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Device Status section: This section shows product-identification information and the product status. It indicates product-alert conditions, such as an empty print cartridge. After you correct a problem with the product, click the refresh button in the upper-right corner of the window to update the status.
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Device Management section: Provides links to information about HP Easy Printer Care, to advanced product settings, and to product usage reports.
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Troubleshooting and Help: Provides links to tools that you can use to resolve problems, to online product support information, and to online HP experts.
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Configure product settings, adjust print-quality settings, and find information about specific product features
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This tab is not available for some products.
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About: Provides general information about this tab.
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General: Provides information about the product, such as the model number, serial number, and the settings for date and time, if they are available.
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Information Pages: Provides links to print the information pages that are available for the product.
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Capabilities: Provides information about product features, such as duplexing, the available memory, and the available printing personalities. Click Change to adjust the settings.
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Print Quality: Provides information about print-quality settings. Click Change to adjust the settings.
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Trays / Paper: Provides information about the trays and how they are configured. Click Change to adjust the settings.
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Restore Defaults: Provides a way to restore the product settings to the factory defaults. Click Restore to restore the settings to the defaults.
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This item is available from the Overview and Support tabs.
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When enabled, HP Proactive Support routinely scans your printing system to identify potential problems. Click the more info link to configure how frequently the scans occur. This page also provides information about available updates for product software, firmware, and HP printer drivers. You can accept or decline each recommended update.
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Click the Supplies Ordering button on any tab to open the Supplies Ordering window, which provides access to online supplies ordering.
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This item is available from the Overview and Support tabs.
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Ordering list: Shows the supplies that you can order for each product. To order a certain item, click the Order check box for that item in the supplies list. You can sort the list by product, or by the supplies that need to be ordered the soonest. The list contains supplies information for every product that is in the My HP Printers list.
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Shop Online for Supplies button: Opens the HP SureSupply Web site in a new browser window. If you have checked the Order check box for any items, the information about those items can be transferred to the Web site, where you will receive information on options for purchasing your selected supplies.
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Print Shopping List button: Prints the information for the supplies that have the Order check box selected.
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This item is available from the Overview and Support tabs.
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Click Alert Settings to open the Alert Settings window, in which you can configure alerts for each product.
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Alerting is on or off: Activates or deactivates the alerts feature.
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Printer Alerts: Select the option to receive alerts for critical errors only, or for any error.
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Job Alerts: For products that support it, you can receive alerts for specific print jobs.
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This item is available only for HP color products that support Color Access Control.
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This item is available from the Overview and Support tabs.
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Use this feature to permit or restrict color printing.
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